Local Client Manager (FMCG)
About this position
Responsibilities
• Manage and develop the assigned portfolio; secure business and achieve objectives within the Sales Channel (for Supply Chain, Contract Logistics, Customs, Trucking as well as Import & Export Ocean freight)
• Build a good understanding and relationship with key targeted customers and the assigned portfolio (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements)
• Build a good understanding of all service offerings to be able to offer integrated logistics, end-to-end solutions
• Researching and understanding the local FMCG & Cold-chain markets in Vietnam to identify and establish business contacts with potential customers, forecast, build pipelines of clients, solutions and business opportunities
• Develop customer value propositions for appropriate business opportunities. Strive for consultative sales to distinguish market presence by effectively probing and identifying needs and suggesting solutions to help customers
• Follow direction settings and stay on top of business signals to secure both long-term and short-term opportunities
• Communicate significant trends, price fluctuation and policies to assigned portfolio
• Work closely with Customer Service, Trade & Marketing, Product and other related functions to ensure customer needs and market intelligence are updated and communicated. Coordinate and execute commercial approach in response to customer needs and the market situation
• Ensure sales systems and reporting are precise and up to date for management tracking, analysis and planning
Requirements
• Volume and Profit