Branch Supervisor - 3S
About this position
As Branch Supervisor, you will be tasked with developing and expanding our agriculture spraying drone program across Thailand. A track record and existing experience handling and flying drones is highly desirable. Knowledge in agriculture is a big plus! Based in ChiangRai with significant travel to client sites.
Responsibilities
• Administer everyday operations for all sales activities.
• Develop professional relationships with all customer contacts.
• Determine all profit and sales objectives and design effective strategies to always maintain inventory levels and manage all work according to branch policies and procedures.
• Implement all required safety programs and provide required training to employees to enhance operation and supervise efficient working of all employees.
• Administer all marketing requirements and provide optimal level of customer services and provide training to all personnel at required locations.
• Provide optimal customer services and prepare all sales paperwork for branch within time frame and resolve all customer inquiries associate with billing issues.
• Organize all safety meetings and adhere all safety regulations and monitor all phone calls from various vendors and customers and maintain and update all product knowledge of branch.
• Collaborate with human resource department and resolve all personnel issues and determine all prospect requirements and update knowledge on all company products and services.
• Supervise efficient working of staff and maintain smooth workflow and achieve all annual growth objectives and develop all project plans to improve business.
• Supervise product front line and monitor all customer complaints and maintain efficiency in branch office operations and manage all communication with events.
• Prepare and ensure maintenance of service staff schedule and perform a related audit on branch activities and prepare required reports.
• Maintain a high standard of services in the branch and prepare accurate record
Requirements
• Bachelor’s Degree in Business Administration or a Related Field or the Equivalent Work experience.
• Able to multitask, prioritize, and manage time efficiently.
• Creative problem solver who thrives when presented with a challenge.
• Able to analyze financial records and transfer data.
• Assists team members when needed to accomplish branch goals.
• Strong Customer Service Skills.
• Pays strict attention to detail.
• Excellent written and verbal communication skills.
• Own a driver’s license & willing to travel across Thailand.
• Existing technical knowhow in drone handling and hardware a big plus!
• Knowledge in agriculture is a big plus!