Front Office Intern
About this position
Responsibilities
• Greet and assist visitors, clients, and employees including handling inquiries in person, over the phone, or via email.
• Handling incoming calls and delivering them to the relevant department or individual.
• Delivering excellent customer service to visitors and clients.
• Addressing and resolving customer complaints and issues.
• Performing basic administrative tasks such as filing, data entry, and photocopying.
• Managing appointments and conference room bookings.
• Assisting with mail and package handling.
• Handling and distributing incoming mail and packages.
• Preparing outgoing mail and packages for shipment as well as maintaining records of incoming and outgoing mail.
Requirements
• A diploma/bachelor's degree or equivalent is required; a degree in business administration or a related discipline is preferred.
• Willing to work Monday to Friday from the office.
• Having the ability to multitask and organize.
• Understanding of basic office operations and administrative activities.
• Outstanding communication skills both in writing and speaking.
• Knowledge of basic office operations and administrative responsibilities is essential.