Reservation Agent
Anantara Hotels, Resorts and Spas (Indonesia)
Indonesia | Bali
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Last updated 1 week ago
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Anantara Hotels, Resorts and Spas (Indonesia)
Indonesia | Bali
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Last updated 2 weeks ago
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Anantara Hotels, Resorts and Spas (Indonesia)
Indonesia | Bali
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Anantara Hotels, Resorts and Spas (Indonesia)
Indonesia | Bali
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Last updated 2 weeks ago
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Anantara Hotels, Resorts and Spas (Indonesia)
Indonesia | Bali
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Last updated 2 weeks ago
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Anantara Hotels, Resorts and Spas (Indonesia)
Indonesia | Bali
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Anantara Hotels, Resorts and Spas (Indonesia)
Indonesia | Bali
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Anantara Hotels, Resorts and Spas (Indonesia)
Indonesia | Bali
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Anantara Hotels, Resorts and Spas (Indonesia)
Indonesia | Bali
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Last updated 2 weeks ago
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Anantara Hotels, Resorts and Spas (Indonesia)
Indonesia | Bali
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Last updated 3 weeks ago
Reservation Agent
About this position
Responsibilities
• Directly support the Reservations Manager in driving the performance of the reservations team on property.
• Ensure that all SOP's are being adhered to.
• Assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations.
• Maximize revenue opportunities and satisfaction of guests and team members.
• Ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to.
• Work on inventory management, including allotments, groups blocks and rate codes in all applicable systems.
• Assist the Reservations Manager for driving up-selling within the property.
• Ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.
Requirements
• Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
• Understand the dynamics of regional & local market, local competitors and events of the destination.
About Anantara Hotels, Resorts and Spas (Indonesia)
Anantara. The word in Sanskrit means "without end"​ and evokes the freedom, movement and harmony that are the spirit of the Anantara experience and culture. Since the Anantara experience was born in 2001 in Thailand, operating within one of Asia Pacific’s largest lifestyle companies Minor International, we have successfully expanded to Anantara Hotels & Resorts across Vietnam, China, Indonesia, the Maldives, the Middle East and Africa. As a result of our evolution, we attract passionate people looking to discover a meaningful, rewarding career and capitalise on our continued growth. Our promise to our guests is that Anantara will bring story collecting travellers closer to local cultures and experiences with luxurious and heartfelt hospitality in exotic destinations. Our promise to our team members is that we will provide a professional and grounded environment, offering growth, development and inspiring future opportunities. A passion for genuine, heartfelt hospitality is a prerequisite for working with Anantara, as is professionalism and a drive to succeed. Demonstrating just as much character as the hotels and resorts they work in, our team members are the heart and soul of Anantara – providing expertise and grounded hospitality that has made us renowned throughout the world. Discover your potential as we strive to fulfill ours.