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Solutions Engineer (Middle/Senior)

Amity Solutions (formerly Eko) (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
At Amity Solutions, we are driven by a powerful vision: to revolutionize the way businesses connect and engage with their customers and employees. Our dedication to innovation and cutting-edge technology has led us to craft a suite of groundbreaking solutions that cater to the digital needs of modern enterprises. With a focus on enhancing communication, productivity, and customer satisfaction, our core offerings include Enterprise A! Chatbot Platform that streamlines interactions, AI-based generative Chatbots that learn and adapt, and pre-built social features designed to enhance the engagement of apps and websites. But we don't stop there. We understand that engaged employees are the heart of successful organizations, and that's why we also offer building blocks for creating captivating employee experiences. These experiences foster collaboration, boost morale, and contribute to a vibrant company culture. Hundreds of enterprise organizations, including Kasikorn Bank, True ID, and Airasia, have already experienced the transformative power of our AI solutions. Amity Solutions platforms are used to send over 27 million messages per month and enable employee interactions for over 600 thousand end users.

About this position

The Senior Solutions Engineer role at Amity Solutions involves leading and mentoring the solutions engineer team, providing technical expertise and support to the sales team, and ensuring the team is equipped with necessary technical skills.

Responsibilities

• The Solutions engineer team is responsible for the sales process by providing technical expertise and support to the sales team.
• The main responsibility is to assist sales representatives in understanding the technical aspects of the company's products and services, and how they can be used to meet customer needs.
• We also help to create and deliver presentations, tech proposals and product demonstrations, and provide technical information and answers to customer questions.
• Additionally, we conduct research on new technologies and products, and stay up-to-date on industry trends to provide the sales team with relevant information to close deals.
• We work closely with other departments, such as the implementation team, engineering, product management, and customer support teams to ensure that the company's products and services are well-positioned in the market and deliver the project smoothly.
• We are also responsible for ensuring that sales teams are equipped with the necessary technical skills and knowledge to sell the company's products and services effectively.

Requirements

• Collaboratively with customers (Enterprises and SMEs) for gathering business requirements, provide technical solutions to solve client use cases, do man-day and total cost estimation for project development.
• Work closely with sales team in regards to technical proposals and pitches to enterprise customers
• Put together technical case

Benefits

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Huneety A.I Salary Estimate
30,000 - 80,000 THB per month