Solutions Engineer (Middle/Senior)
About this position
The Senior Solutions Engineer role at Amity Solutions involves leading and mentoring the solutions engineer team, providing technical expertise and support to the sales team, and ensuring the team is equipped with necessary technical skills.
Responsibilities
• The Solutions engineer team is responsible for the sales process by providing technical expertise and support to the sales team.
• The main responsibility is to assist sales representatives in understanding the technical aspects of the company's products and services, and how they can be used to meet customer needs.
• We also help to create and deliver presentations, tech proposals and product demonstrations, and provide technical information and answers to customer questions.
• Additionally, we conduct research on new technologies and products, and stay up-to-date on industry trends to provide the sales team with relevant information to close deals.
• We work closely with other departments, such as the implementation team, engineering, product management, and customer support teams to ensure that the company's products and services are well-positioned in the market and deliver the project smoothly.
• We are also responsible for ensuring that sales teams are equipped with the necessary technical skills and knowledge to sell the company's products and services effectively.
Requirements
• Collaboratively with customers (Enterprises and SMEs) for gathering business requirements, provide technical solutions to solve client use cases, do man-day and total cost estimation for project development.
• Work closely with sales team in regards to technical proposals and pitches to enterprise customers
• Put together technical case