S&OP and Demand Planning Lead

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The S&OP and Demand Planning Lead is responsible for facilitating the S&OP process, ensuring effective demand forecasting, and fostering cross-functional collaboration to align operational plans with business objectives.

Responsibilities

• Facilitate the S&OP process by leading monthly planning cycle, hosting cross-functional alignment meeting.
• Ensure timely communication of demand and supply requirement across departments.
• Identify and implement process improvements to enhance S&OP efficiency, visibility and alignment with strategic goals.
• Develop and maintain accuracy, data-driven demand forecasts by analyzing historical data, market insights and customer input from Commercial and Marketing.
• Refine forecasting methodologies to improve forecast reliability and responsiveness to changing in market conditions.
• Act as the central coordinator between Commercial, Marketing, Finance and Operations to incorporate insights into the S&OP and demand planning processes.
• Drive alignment across teams to ensure operational plans meet both immediate and long-term business objectives.
• Collaborate closely with Supply Planning to balance production schedules, inventory policies and replenishment strategies with demand forecasts.
• Focus on minimizing stockouts, optimizing inventory turnover and meeting service level in line with S&OP outcomes.
• Lead initiatives to assess and improve S&OP and demand planning processes, adopting best practices and exploring new tools and technologies.
• Foster a flexible, transparent planning framework that support proactive, data-driven decision-making.
• Identify risks and opportunities within demand forecasts and collaborate with stakeholders to develop mitigation strategies or capitalize on growth prospects.
• Conduct scenario planning to prepare for fluctuations in demand and supply, ensuring supply chain resilience.
• Cultivate a collaborative S&OP culture by engaging with cross-functional partners, promoting best practices and fostering a culture of continuous improvement.
• Encourage shared ownership and active participation within the S&OP community.
• Monitor and report on key KPIs such as forecast accuracy, service level and inventory DIO and turnover.
• Use performance data to identify improvement opportunities, refine planning strategies and support informed decision-making.

Requirements

• Bachelor’s degree in Supply Chain Management, Economics, Engineering, Business Administration or a related field. A master’s degree in Finance or professional certification (e.g. CPM, CSCP) is a plus.
• 5+ years of experience in demand planning, S&OP or a related supply chain function, ideally within the similar industry.
• Strong knowledge of supply chain process, including inventory management, production planning and distribution logistics.
• A basic understanding of commercial and finance principles is essential to align demand planning with business objective and financial goals.
• Experience with ERP system.