Transportation Representative, AV

Amazon (Thailand) (Na In, Uttaradit, Thailand)

Uttaradit

Uttaradit, Thailand

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives.

About this position

Transportation Operation Center (TOC) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network, ensuring timely pick-up and delivery of freight and resolving issues as they arise. TOC also monitors network trends and automates processes to streamline operations, playing a critical role in Amazon's transportation efficiency.

Responsibilities

Responsibilities Include, But Are Not Limited To:
• Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
• Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
• Develop and/or understand performance metrics to assist with driving business results.
• Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC.
• Must be able to quickly understand the business impact of the trends and make decisions that make sense.

Requirements

An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time.
• The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.
• Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion.