Technical Account Manager, Enterprise On-Ramp, ASEAN

Amazon (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok

Bangkok, Thailand

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives.

About this position

Do you want to help our customers to adopt cutting edge cloud computing technology, solve the biggest of “big data” problems, work with Internet scale distributed systems, and see the impact of your work with happy and successful customers? Amazon Web Services (AWS) is looking for motivated technologists who have a desire to work in the cloud computing industry, where you will build your technical skills as well as learn from top subject matter experts and industry thought leaders.

Responsibilities

• Build a strong foundation of knowledge around AWS cloud services and the cloud ecosystem
• Work with customers of all sizes to execute on the Enterprise Support value proposition of AWS
• Assist with operational support needs for customers already using AWS
• Collaborate with experienced technical account managers to craft and share best-practice knowledge amongst the AWS communities
• Act as a technical liaison between customers, service engineering teams and support
• Effectively represent AWS within a customer’s environment, and drive discussions regarding incidents, trade-offs and risk management

Requirements

• 5+ years experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, Service Delivery Manager etc.
• Expertise in two or more technical domains (e.g. System