AV Supervisor

Amari Bangkok (Bangkok City, Thailand)

Bangkok, Thailand

Brightening your stay. Everyday. We’re at the centre of it all, in the heart of the vibrant Pratunam neighbourhood in downtown Petchburi. Whether you are here for weekend shopping or on business, you’ll have quick and easy access to the best shopping centres, dining experiences, lifestyle malls and culturally rich hotspots right on our doorstep. Amari Bangkok offers a home-from-home warmth with beautiful touches to the décor that are uniquely Thai in inspiration. All rooms feature floor-to-ceiling windows that let in an abundance of natural daylight. But the piece de resistance is the view they afford of Bangkok’s bedazzling city splendour by night. Simply awe-inspiring. We can’t wait till you get here and experience it for yourself.

About this position

The AV Supervisor is responsible for overseeing all aspects of audiovisual operations within the hotel, ensuring seamless execution of events and meetings. This role requires a strong technical background, excellent organizational skills, and a customer-centric approach.

Responsibilities

• Maintain and operate a wide range of audiovisual equipment, including projectors, microphones, speakers, lighting systems, and video conferencing systems.
• Troubleshoot technical issues and perform necessary repairs or replacements.
• Stay up-to-date with the latest AV technologies and industry trends.
• Provide technical support for a variety of events, including conferences, meetings, weddings, and banquets.
• Set up and clear equipment as required, ensuring optimal sound and visual quality.
• Coordinate with banquet team and other departments to ensure seamless event execution.
• Lead and manage a team of AV technicians.
• Assign tasks, monitor performance, and provide training and development opportunities.
• Foster a positive and collaborative team environment.
• Maintain accurate inventory records of all AV equipment.
• Source and purchase new equipment as needed.
• Ensure proper maintenance and equipment checking.
• Assist in developing and managing the department's budget.
• Monitor expenses and identify cost-saving opportunities.
• Manage the procurement process for AV equipment and supplies.
• Coordinate with vendors and suppliers to ensure timely delivery and installation.
• Adhere to all safety regulations and procedures.
• Conduct regular safety inspections and ensure equipment is safe to use.
• Mentor and develop AV technicians to improve their skills and knowledge.
• Create a positive and supportive work environment.
• Build and maintain positive relationships with clients and event planners.
• Proactively address guests concerns and exceed expectations.

Requirements

• At least 1 year of experience as an AV Supervisor in a 4-5 star hotel or at least 4 years of experience in a large-scale hotel.
• Strong technical knowledge of audio-visual equipment and systems.
• Excellent problem-solving and troubleshooting skills.
• Excellent communication skills in English, both written and verbal.