Front Office Internship

Amankila (West Java, Indonesia)

West Java, Indonesia

Claiming a breathtaking stretch of coastline on the Lombok Strait, Amankila rests on a lush hillside beneath sacred Mount Agung. Connected by frangipani-lined walkways through the treetops, stilted suites offer spectacular views high on the hillside, while a three-tier infinity pool cascades at the property’s heart and the Beach Club leads to a private black-sand beach.

About this position

According to the service standards of Aman and the hotel to provide heartfelt and attentive service to our guests as Front Desk Intern.

Responsibilities

• Greeting and serving guests in a professional, gracious manner
• Observing and learning from experienced staff to acquire knowledge of hotel management and operations
• Assisting in the departmental operations, including providing service and other daily operations
• Assisting in maintaining high standards of cleanliness and sanitation in all guest areas
• Communicating effectively with guests, staff, and supervisors
• Participating in training and development opportunities as required

Requirements

• Currently enrolled in a relevant degree program such as Hospitality, Business or Tourism
• Speak fluent in Mandarin and English
• Excellent communication and interpersonal skills
• Detail-oriented with a strong focus on quality
• Passionate about customer service and the hospitality industry
• Willingness to learn and adapt to a fast-paced work environment