Senior Process Improvement Officer (Real Estate)
About this position
The Senior Process Improvement Officer in Real Estate will be responsible for creating and maintaining internal control processes, conducting audits, and ensuring compliance with quality standards.
Responsibilities
• Assist in creating the annual audit plan to cover business activities and risks, aligning with the company’s strategic plan.
• Ensure the quality of audit work is effective and efficient, adhering to internal audit standards.
• Support supervisors with information to align the audit plan with the company's strategic plan.
• Provide advice on improving internal control processes and risk management.
• Review internal control assessments and supporting evidence, summarize the findings, and submit to supervisors for final report approval.
• Perform assigned audit tasks according to the plan.
• Discuss with audit clients to identify ways to improve internal control processes based on findings.
• Develop and maintain the organization's quality and internal control systems in accordance with certified or referenced standards, such as ISO 9001, COSO, PDPA, and stock exchange regulations.
• Collaborate in creating procedural and work instruction manuals for each department and provide advice on establishing appropriate work processes.
• Manage and control the company’s quality system documents, process document requests (DAR), update documents, and recall obsolete documents from relevant departments (Document Control).
• Provide consultation and advice to various departments to ensure compliance with requirements and procedural/work instruction manuals.
• Coordinate, monitor, and analyze tasks related to the quality system.
• Conduct internal quality audits (Internal Audit) and follow up on the correction of system non-conformities (CAR).
• Organize and coordinate training related to the quality system (ISO 9001) and internal control system.
• Liaise with external organizations on matters related to the quality system (ISO 9001).
Requirements
• Bachelor's degree or higher in Accounting, Finance, Economics, Management, or a related field.
• Have a certification in Internal Audit for ISO 9001:2015.
• Minimum of 2 years in experience in internal auditing and proficiency in Microsoft Office.
• Possess knowledge and understanding of the ISO 9001:2015 quality system; have participated in developing ISO systems (writing Procedures, WIs, Forms) and served as an IQA.
• Have skills in communication, analysis, evaluation, report writing, and presentation.
• Possess quick problem-solving skills.
• Demonstrate creativity and initiative.
• Able to work under high pressure.