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Services Operations Director for P&Y Monorail

Alstom (Thailand) (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Alstom commits to contribute to a low carbon future by developing and promoting innovative and sustainable transportation solutions that people enjoy riding. From high-speed trains, metros, monorails, trams, to turnkey systems, services, infrastructure, signalling and digital mobility, Alstom offers its diverse customers the broadest portfolio in the industry. With its presence in 64 countries and a talent base of over 84,700 people from 184 nationalities, the company focuses its design, innovation, and project management skills to where mobility solutions are needed most.

About this position

The Services Operations Director for Pink & Yellow Monorail Maintenance Project is responsible for delivering Comprehensive Maintenance/Fleet Management Services to Alstom’s Customer BTS Co for a 20-year maintenance project in Bangkok, Thailand. This role involves leading the Project Core Team during the Service/Maintenance Phase to ensure tasks are completed on schedule, within budget, and to the required quality.

Responsibilities

• Drive the execution of the Pink & Yellow Maintenance project with medium criticality, according to contractual requirements and customer expectations (summarized in contract charter), to maximize the results with respect to cash and margin whilst delivering on time, in conformity with Alstom project management and execution processes,
• Team leadership, Manage people in the P&Y MNT team, be the change agent to this rapidly evolving maintenance operation,
• Be accountable for project Quality Cost Delivery Planning (QCDP) and project Environment Health & Safety (EHS),
• Ensure safe working of the team with due adherence of Alstom’s AZDP rules and LOTO guidance,
• Build and sustain Customer Maintenance organization senior management level intimacy,
• Ensure Alstom legal and contractual rights are protected,
• Seek and propose to the Customer Director / Platform additional opportunities.

Requirements

• The candidate shall develop, review, implement and maintain seamless co-ordination and relationship with Customer to deliver smooth execution and timely resolution of project aspects like delivering adequate trains for the operations, manage the required fleet checks, ensuring compliance to Alstom EHS/ AZDP, LOTO and Railway Safety aspects.
• The Services Operations Director is responsible to apply the key Project Management Processes and the applicable tools for the implementation, and is accountable for the strict and efficient application thereof.
• The Services Operations Director has to ensure that all Project Core Team members have sufficient functional and reporting governance and to ensure all risks and opportunities are properly addressed and mitigated.
• Ensure delivering the key project KPIs in terms of Safety, Performance.