Last Mile Operations Management Supervisor

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The Last Mile Operations Management Supervisor is responsible for the operational management of transportation networks, ensuring efficiency and effectiveness while meeting service levels and safety standards.

Responsibilities

• Responsible for the operational management in order efficiency and effectiveness to assigned.
• To develop and control transportation network to align with demand, services level, safety manner, and quality.
• Manage on-demand logistic planning, delivery of business outcomes excellence with strong disciplinary operational KPI and a culture of continuous improvement.
• Monitoring standard of transportation practices including planning daily, route control service level, checking & maintaining the vehicle on schedule, accident management, call service and managing and planning sub-contractor to economize transportation cost.
• Conduct a necessary investigation to determine the cause of problems like accidents for level (if any arises) and to collaborate set up safety measures to avoid recurrence of such issues.
• Develop and implement plans that will lead to improvement performance and cost.
• Operating team members in order to achieve both KPIs as well as a company and customer requirements.
• Manage day-to-day operations and deal with subcontractors to secure enough resources for the operation.
• Manage people to deliver standards and routines work to ensure optimal availability cost target.
• To initiative actions and contingency plan for support peak demand and fluctuation volume in order to ensure that we are able to maintain service level under variance constraints.
• Coaching team members on a daily job basis and providing timely feedback on their performance to ensure they obtain a holistic understanding of the business vision.

Requirements

• Bachelors or Master's degree in Engineering, Supply Chain Management, Logistic, Business Administration.
• Good knowledge of the procedures and modes of transport operations management.
• At least 5 years of working experience in transport operations will be preferred.
• Good understanding of transportation, 3PL, or logistics service provider business.
• Must possess good communication skills, with emphasis on the ability to effectively procedure and distribute information across different units within and outside the firm.
• Ability to work effectively as part of a team and also to lead a team when the opportunity arises.
• Good analytical skills, proven problem-solving ability with a solutions orientation.
• Good negotiation skills and excellent decision-making ability.