Wellness Manager
About this position
The Wellness Manager will be responsible for the oversight of the entire Spa, Gym and Kids Club function. This may include retail, a full-service salon as well as massage therapy and body treatment. This person will play a vital role in overseeing all aspects of wellness department operations, ensuring impeccable service quality, and driving revenue growth. This position requires strong leadership, organizational skills, and a passion for delivering excellence.
Responsibilities
• Oversee the entire Spa, Gym and Kids Club function.
• Ensure impeccable service quality.
• Drive revenue growth.
• Manage all aspects of wellness department operations.
Requirements
• Minimum 3 years' experience in a Wellness Manager Role.
• Experience in managing a large Spa, and gym operations.
• Experience in creating and developing mindful and innovative spa services.
• Hyper focused on delivering exceptional guest experiences.
• Up to date on current industry trends and best practices.
• Skilled in recruiting, training, and leading a diverse team of therapists, aestheticians, and wellness professionals.
• Proven track record in driving business performance, managing budgets, and operational metrics.
• Passion for mindfulness, holistic wellness, and luxury hospitality.