Executive Housekeeper
Alila Hotels (Surakarta, Central Java, Indonesia)
Central Java,
Indonesia
Surprisingly Different...
The hallmark of Alila is the combination of innovative design and luxury in unique locations, set apart by an unprecedented level of private space, crafted artisanship, personalized hospitality, and bespoke learning journeys. Alila means “Surprise” in Sanskrit, which suitably describes the refreshing character of our properties and impressions of our guests when they stay with us. In support of sustainable tourism, Alila hotels adopt EarthCheck operating standards, integrating the natural, physical and cultural elements of their environments. To stay at any of Alila's hotels & resorts is to embark on a destination experience – be it in recreating the flavors of the local cuisine, enhancing your well-being through ancient healing arts or the thrill of adventure sports, you will re-discover the luxury of living at Alila.
About this position
The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter-department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that ensures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest, and owner expectations.
Responsibilities
• Responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property.
• Staff training.
• Inter-department communications.
• Staff scheduling.
• Promote an atmosphere that ensures customer and associate satisfaction.
• Responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest, and owner expectations.
Requirements
• Requires good communication skills, both verbal and written.
• Ability to speak effectively before groups of employees or guests.
• Ability to learn and perform all essential job functions accurately and safely.
• Bachelor's Degree or Diploma Hospitality/Tourism Management.
• Minimum 2 years of work experience in a luxury hotel.
• Service-oriented style with professional presentation skills.
• Must be proficient in Microsoft Word and Excel.
• Must have excellent organizational, interpersonal, and administrative skills.
