Assistant Outlet Manager - Alila SCBD Jakarta
Alila Hotels (Jakarta, Jakarta, Indonesia)
DKI Jakarta,
Indonesia
Surprisingly Different...
The hallmark of Alila is the combination of innovative design and luxury in unique locations, set apart by an unprecedented level of private space, crafted artisanship, personalized hospitality, and bespoke learning journeys. Alila means “Surprise” in Sanskrit, which suitably describes the refreshing character of our properties and impressions of our guests when they stay with us. In support of sustainable tourism, Alila hotels adopt EarthCheck operating standards, integrating the natural, physical and cultural elements of their environments. To stay at any of Alila's hotels & resorts is to embark on a destination experience – be it in recreating the flavors of the local cuisine, enhancing your well-being through ancient healing arts or the thrill of adventure sports, you will re-discover the luxury of living at Alila.
About this position
Le Burger is a concept by one of New York's most celebrated Michelin-star chefs - Jean-Georges Vongerichten and his son, Cedric Vongerichten. A new, modern, artsy restaurant with an industrial feeling, bringing the New York City downtown vibe to Jakarta. As an Assistant Outlet Manager, you thrive on running a high-quality outlet operation and delighting guests every day!
Responsibilities
You are responsible for the overall management and success of the outlet operation both from the perspective of reputation and profitability.
• You take steps to ensure your team is fully trained so that they can provide a high level of service to guests.
• You lead by example, demonstrating strong communication with both guests and the team, anticipative guest service, and attention to detail.
• You deal fairly and honestly with guests, your team, suppliers, and business partners.
Requirements
The successful candidate will meet the following criteria:
• A Diploma or Degree in hospitality or similar.
• Previous experience in a similar role restaurant management role.
• Self-motivated with strong leadership, communication and administration skills.
• A passion for F&B and pride in ensuring a high level of guest satisfaction.
• Fluent in English and Bahasa Indonesia.
