Assistant Manager Housekeeping
Alila Hotels (Bali, Indonesia)
Bali,
Indonesia
Surprisingly Different...
The hallmark of Alila is the combination of innovative design and luxury in unique locations, set apart by an unprecedented level of private space, crafted artisanship, personalized hospitality, and bespoke learning journeys. Alila means “Surprise” in Sanskrit, which suitably describes the refreshing character of our properties and impressions of our guests when they stay with us. In support of sustainable tourism, Alila hotels adopt EarthCheck operating standards, integrating the natural, physical and cultural elements of their environments. To stay at any of Alila's hotels & resorts is to embark on a destination experience – be it in recreating the flavors of the local cuisine, enhancing your well-being through ancient healing arts or the thrill of adventure sports, you will re-discover the luxury of living at Alila.
About this position
As an Assistant Manager Housekeeping, you are responsible for assisting the Executive Housekeeper to maintain the overall cleanliness of the hotel, including rooms and public areas. Your major responsibilities include ensuring guests are satisfied with hotel cleanliness, responding to guest needs, ensuring safety and security of rooms, maintaining inventory and cost controls, selecting, training, maintaining and managing a motivated and skilled work force. You also create a friendly atmosphere of superior guest service and product quality performance for Housekeeping team members to follow.
Responsibilities
• Ensuring guests are satisfied with hotel cleanliness.
• Responding to guest needs.
• Ensuring safety and security of rooms.
• Maintaining inventory and cost controls.
• Selecting, training, maintaining and managing a motivated and skilled work force.
• Creating a friendly atmosphere of superior guest service and product quality performance for Housekeeping team members to follow.
Requirements
• Diploma or Degree in Hospitality Management or similar.
• Previous housekeeping management experience in 5 star Hotels or Resorts.
• Display confidence, strong decision making and training skills.
• Efficient time scheduling.
• Fluent in Bahasa Indonesia and English.
