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Inside Sales Executive, Service Development

Alfa Laval (Thailand)
Alfa Laval (Thailand) (Samut Prakan)
Samut Prakan, Thailand 🇹🇭
Alfa Laval (Thailand)
Accelerating success for our customers, people and planet. Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements – mainly in energy, the environment, food and the marine industry. Founded in 1883, Alfa Laval today has ~17,500 employees and is listed on Nasdaq OMX. Read more about us and how we make a difference on our website.

About this position

The Inside Sales Executive, Service Development role at Alfa Laval involves generating quotations for spare parts, supporting the sales team, and enhancing customer satisfaction through effective collaboration and communication.

Responsibilities

• Support the in-country sales team in responding to Request for Quotations (RFQs) for spare parts.
• Take ownership of the quotation process, accelerating turnaround times to support sales success and drive customer satisfaction.
• Collaborate with the pricing team to implement effective pricing strategies for customers and interacting with Customer Support team.
• Actively liaise with the Customer Support team to monitor quotes conversion, ensuring the quote gets converted into order timely.

Requirements

• Minimum 3 solid years’ experience in fast-moving components or parts sales in related service industries.
• Good interpersonal skills with the ability to engage and build strong relationships with both internal and external stakeholders.
• Always seeking to understand the key stakeholders' business challenges and working it through collaboratively together.
• Ability to handle multi-tasking roles within the team in a fast-paced and dynamic work environment.