Careers & Jobs at Alfa Laval (Thailand)

Alfa Laval (Thailand)

17 jobs

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Service Coordinator

Alfa Laval (Thailand)

Thailand | Samut Prakan

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Last updated 1 day ago

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Health, Safety and Environment (HSE) Manager, South East Asia

Alfa Laval (Thailand)

Thailand | Samut Prakan

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Last updated 4 days ago

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Health, Safety and Environment (HSE) Manager, South East Asia

Alfa Laval (Thailand)

Thailand | Samut Prakan

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Last updated 1 week ago

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Graduate Trainee, Food & Water Division

Alfa Laval (Thailand)

Thailand | Bangkok

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Last updated 2 weeks ago

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Sales Manager, Food Heat Exchanger Thailand

Alfa Laval (Thailand)

Thailand | Bangkok

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Last updated 2 weeks ago

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Sales Manager; Heat Exchanger – Energy Industry (Thailand)

Alfa Laval (Thailand)

Thailand | Bangkok

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Last updated 3 weeks ago

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Project Coordinator (6-months Contract)

Alfa Laval (Thailand)

Thailand | Bangkok

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Last updated 3 weeks ago

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Regional Communication Business Partner, SEA

Alfa Laval (Thailand)

Thailand | Bangkok

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Last updated 3 weeks ago

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Sales Manager, APS

Alfa Laval (Thailand)

Thailand | Bangkok

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Last updated 3 weeks ago

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Project & Sales Engineer

Alfa Laval (Thailand)

Thailand | Bangkok

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Last updated 3 weeks ago

Service Coordinator

Alfa Laval (Thailand)

Alfa Laval (Thailand) (Samut Prakan)

Samut Prakan, Thailand

Accelerating success for our customers, people and planet. Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements – mainly in energy, the environment, food and the marine industry. Founded in 1883, Alfa Laval today has ~17,500 employees and is listed on Nasdaq OMX. Read more about us and how we make a difference on our website.

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Job function: Customer Service

Industries: Industrial Machinery and Equipment Manufacturing and Production

About this position

In this position, you will be responsible for planning and coordinating field service activities to ensure smooth progression of service jobs, while focusing on creating an excellent customer experience.

Responsibilities

• Receive and process customer orders, ensuring all necessary documentation is complete and accurate to relevant system (ERP)
• Coordinate with the sales team to verify product availability, lead times, and order details.
• Manage the full order-to-cash cycle, including order entry, invoicing, and follow-up on payments.
• Ensure timely and accurate invoicing for all completed jobs, keeping track of pending payments
• Planning and daily management of service engineers work schedules.
• Manage engineers’ further actions/leads from service reports.
• Ensure that jobs are executed according to importance in close cooperation with Team Managers
• Ensure timely control of order backlog and credit queries.
• Administer Performance Agreements closely with service sales
• Monitoring validity of the service personal certificate, safety introduction course, vaccination.
• Liaise with internal departments such as Sales, Engineering, Logistics, and Finance to ensure smooth service operations
• Work with the logistics team to manage deliveries and ensure timely receipt of materials or parts required for service jobs

Requirements

• Minimum Diploma or Bachelor’s degree in Business or related field.
• Minimum 3 solid years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems preferred.
• Proficient in Microsoft Office (Word, Excel & PowerPoint)
• Able to multi-task, work independently, highly organized, results orientated and willing to work under pressure.
• Good team player with good communication skill.
• Outstanding interpersonal skills with both internal and

About Alfa Laval (Thailand)