E-commerce Store Associate

Airr Labs (Thailand) Co. Ltd. (Pathum Wan)

Bangkok, Thailand

AIRR LABS is building lasting connections between brands and consumers in Southeast Asia. We provide a full suite of solutions that enable brands to bring their unique stories to life across the online customer journey, from 360 e-commerce management to full-service branding and creatives.

About this position

With a customer experience-first mindset, the Online Store Associate will develop and optimize our brands’ online presence. Your creative thinking skills and strategies will be an essential part in creating the perfect branded store experience for our shoppers and encourage business growth through effective campaigns.

Responsibilities

• Execute and manage perfect store online experience for assigned brands across various platforms (Lazada, Shopee and TikTok).
• Work closely with creatives and marketing team to ensure fit-for-use e-tail content and online assets to create high impact store experience.
• Ensure freshness of content across all online channels to ensure high customer engagement.
• Manage and maintain consistent online brand experience across different platforms.
• Analyze online customer behavior to ensure customer experience determines store design choices.
• Supports Digital Brand Consultant in assessing platform promo and campaign effectiveness to ensure continuous improvement.

Requirements

• Bachelor’s degree in any related field.
• At least 2 years of working experience in E-commerce related field.
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze multiple data sets.
• Attention to detail.
• Basic Photoshop and Copywriting skills.
• Ability to build rapport and collaborate with others within the company and externally.
• Fluent in English.