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E-commerce Store Associate (Lazada/Shopee)

Airr Labs (Thailand) Co. Ltd. (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
AIRR LABS is building lasting connections between brands and consumers in Southeast Asia. We provide a full suite of solutions that enable brands to bring their unique stories to life across the online customer journey, from 360 e-commerce management to full-service branding and creatives.

About this position

The E-commerce Store Associate will focus on developing and optimizing brands' online presence to enhance customer experience and drive business growth through effective campaigns.

Responsibilities

• Execute and manage perfect store online experience for assigned brands across various platforms
• Work closely with creatives & marketing team to ensure fit-for-use e-tail content and online assets to create high impact store experience
• Ensure freshness of content across all online channels to ensure high customer engagement
• Manage and maintain consistent online brand experience across different platforms
• Analyze online customer behavior to ensure customer experience determines store design choices
• Support Digital Brand Consultant in assessing platform promo and campaign effectiveness to ensure continuous improvement
• Ensure customer satisfaction and provide professional customer support

Requirements

• Bachelor’s degree
• Exceptional verbal and written communication skills in English
• Ability to collect, track, and analyze multiple data sets
• Attention to detail
• Basic Photoshop & copywriting skills
• Ability to build rapport and collaborate with others within the company and externally

Benefits

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Huneety A.I Salary Estimate
18,000 - 35,000 THB per month