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Senior Consultant, Employee Relations (Bangkok-based, Relocation Provided)

Agoda.com (Bangkok)
Bangkok, Thailand 🇹🇭
Agoda.com is an online travel agency catering primarily to consumers in the Asia-Pacific region, with headquarters in Singapore and operations in Bangkok, Thailand. Agoda facilitates reservations for lodging, flights, ground transportation, and activities. It is a subsidiary of Booking Holdings

About this position

We are looking for someone to be part of our Global Employee Relations Team as a Senior Consultant, Employee Relations. Our Employee Relations team works closely with key stakeholders including our Legal/Compliance team, Talent Business Partner team and the Senior Management Team to support employees in challenging circumstances, and we seek to identify trends and share insights to adjust our people management practices to get the best talent outcomes.

Responsibilities

In this Role, you’ll get to:
• Elevate Compliance and Policy Expertise: Act as the go-to specialist on ER Matters, guiding managers in adhering to company policies, local laws, and regulations.
• Enhance Manager Effectiveness: Coach and support managers in addressing employee performance issues and misconduct, leveraging data-driven insights to refine strategies and actions. Critically evaluate systemic issues in manager capability and practices, and escalate them appropriately to business leaders for sustainable resolution.
• Streamline Disciplinary and Termination Processes: Ensure accurate execution and documentation of disciplinary actions and terminations.

Requirements

• Proven experience in employee relations, HR, or a related field.
• Strong knowledge of labor laws and regulations.
• Excellent communication and interpersonal skills.
• Ability to analyze data and provide actionable insights.
• Strong problem-solving skills and the ability to handle sensitive situations with discretion.