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About this position

Agoda is seeking an Operation Specialist based in Bangkok, who will focus on maximizing team efficiency through automation and innovative solutions. The role involves working with low or no-code platforms and RPA to enhance business processes.

Responsibilities

• Process Analysis: Conduct thorough analysis of existing business processes to identify opportunities for automation.
• Solution Design: Design and develop automation solutions using low/ no-code automation tools, ensuring alignment with business objectives and technical requirements.
• Implementation: Implement automation solutions and monitor their effectiveness, making adjustments as necessary.
• Collaboration: Work closely with cross-functional teams to gather requirements and ensure successful implementation of solutions.
• Training: Provide training and support to team members on new processes and tools.
• Continuous Improvement: Identify and recommend improvements to existing processes and systems.

Requirements

• Proven experience in process analysis and automation.
• Familiarity with low/no-code platforms and RPA tools.
• Strong problem-solving skills and ability to think creatively.
• Excellent communication and collaboration skills.
• Ability to work independently and manage multiple projects simultaneously.
• A passion for technology and innovation.

Benefits