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Associate Manager Change & Communications (Bangkok Based)

Agoda.com (Bangkok)
Bangkok, Thailand 🇹🇭
Agoda.com is an online travel agency catering primarily to consumers in the Asia-Pacific region, with headquarters in Singapore and operations in Bangkok, Thailand. Agoda facilitates reservations for lodging, flights, ground transportation, and activities. It is a subsidiary of Booking Holdings

About this position

As an Associate Manager of Change & Communications, you will support the Manager in overseeing the Change and Communications Team, driving transformation and supporting CEG priorities through effective change management and communication strategies.

Responsibilities

• Develop and deliver a structured Change Management and Communications approach for CEG key priorities, while supporting the implementation of organizational changes in collaboration with Project Managers and senior stakeholders.
• Foster a change in mindset and behavior by bridging CEG Operations teams with the enabling teams.
• Adopt new products, tools, and processes to enhance efficiency and effectiveness.
• Ensure CEG wide communication to keep our people engaged, informed, developed, and retained.
• Enable and lead the Leads of Change & Communications in fostering awareness and facilitating seamless transitions through change.
• Reduce overall resistance within CEG by planning and executing a structured Change Management and Communications approach.
• Ensure employees understand the change impact and benefits, minimizing disruption, building trust, and keeping them engaged throughout the process.

Requirements

• Proven experience in change management and communications.
• Strong project management skills and ability to work collaboratively with various stakeholders.
• Excellent communication and interpersonal skills.
• Ability to analyze data and make informed decisions.
• Experience in a fast-paced, data-driven environment.
• Strong leadership skills and ability to drive transformation.