International Assistant Operations Manager

After You (Thailand) (Suan Luang, Bangkok)

Bangkok, Thailand

After You dessert café first opened in 2007. Signature desserts include Shibuya Honey Toast, Chocolate Lava Cake, Panookie, Figgy Pudding, etc. Customers loved the menu and started spreading the word ever since. After that many branches opened up around Bangkok. Now there are over 10 After You dessert cafés around town, and the number of staff has grown to a big family. The menu also improved from when the café first opened and new recipes are being tested and offered regularly. At After You dessert café the team strives to offer the most special cafés and best desserts made from the finest ingredients. The goal is to keep the very same standard of quality, service, and the warmth atmosphere for everyone to enjoy.

About this position

The International Assistant Operations Manager is responsible for maintaining brand standards, developing personnel, integrating innovative learning, executing tasks, planning operations, and managing data and documents to ensure efficient operations.

Responsibilities

• Operations Management: Ensure After You brand standards are consistently maintained.
• Personnel Development: Educate and mentor assigned team members while creating relevant teaching materials in English.
• Innovative Learning: Research and integrate new knowledge to enhance teaching and learning, particularly in alignment with mission-related work.
• Task Execution: Carry out tasks as assigned to meet organizational goals.
• Operational Planning: Develop work plans in line with executive policies and procedures to achieve objectives successfully.
• Data and Document Analysis: Analyze, prepare, and manage information, documents, and action plans to ensure efficient operations.

Requirements

• Bachelor’s degree in a related field.
• At least 2 years of working experience in the related field is required.
• Ability to communicate and write in English.
• Proficient in computer usage.
• Strong understanding of the industry, including key performance metrics and analysis techniques.
• Proficiency in monitoring and evaluating performance to drive improvements.
• Skilled in drafting and summarizing action plans, reports, and professional documents.