Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and www.facebook.com/AbbottCareers, on Instagram @AbbottGlobal, and on Twitter @AbbottNews.
We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.
The Customer Service Executive supports phone staff by assisting with escalated customer inquiries related to organizational products or services, requiring in-depth knowledge of multiple products/services.
Responsibilities
• Supports phone staff by providing assistance in escalated customer inquiries concerning organizational products or services.
• Provides information when responding to complex customer inquiries regarding customer accounts and billing.
• Typically requires in-depth knowledge of multiple products/services.
• The support provided is not related to assistance with computer technology.
• As Customer Service Specialist the role will work under limited supervision and apply subject matter knowledge in the area of internal Customer Support (Non-Technical).
• Requires capacity to apply skills/knowledge within the context of specific needs or requirements.
• Handles customer telephone queries, aiming to clarify, orient and direct detected problems toward a solution.
Requirements
• Associates Degree (± 13 years)
• Minimum 2 years
• At least 2 years of experience in a medical laboratory environment, field service, clinical experience, or diagnostic product experience
Benefits
Huneety A.I Salary Estimate
20,000 - 35,000 THB per month
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