Necessary skills for Virtual Assistant: skills and requirements
General requirements of a Virtual Assistant
• Excellent communication skills, both written and verbal
• Proficient in using virtual communication tools and software
• Strong organizational and time management abilities
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy in completing tasks
Skills and Behaviours for a Virtual Assistant
Administrative Assistance
Data Entry
Filing
Office Administration
Typing
Customer Service
Customer Service
Financial accounting
Financial Reporting
Learning & Development
Training Evaluations
Legal Assistance
Legal Assistance
Personnel Management
Attendance Management
Employment contracts
Engagement Surveys
Customer Orientation
Demonstrating positive attitude towards resolution
Solving customer issues within timelines
Planning and organizing
Goal setting, planning and priorization
Taking timely actions to ensure obligations are met
Problem solving
Identifying and anticipating problems
Implementing solutions
Working towards resolution
Resilience
Acting with integrity
Maintaining progress and quality
Self awareness & Self Management
Being punctual
Being reliable
Maintaining Integrity and Accountability