What is a Store Supervisor doing? Job description and responsibilities
What does a Store Supervisor do?
We are looking for an experienced Store Supervisor to join our team. The successful candidate will be responsible for supervising and coordinating the day-to-day operations of the store, ensuring customer satisfaction, ensuring the store reaches its goals and objectives, and providing exceptional customer service. The Store Supervisor will also be responsible for supervising the staff, training them, and leading by example. The ideal candidate will have excellent leadership, communication, and organizational skills, as well as the ability to multi-task and work in a fast-paced environment. If you are a driven, motivated, and customer-
Responsibilities of Store Supervisor
1. Oversee daily store operations and ensure compliance with company policies and procedures.
2. Monitor inventory levels and order new stock when necessary.
3. Ensure that all customers receive excellent service and their needs are met.
4. Train, coach and motivate store staff to ensure productivity and excellent customer service.
5. Monitor store performance and identify areas of improvement.
6. Maintain accurate records of sales and expense reports.
7. Handle customer complaints and inquiries in a professional manner.
8. Monitor store security and implement appropriate measures to ensure the safety of customers and staff.
9. Monitor staff performance and provide feedback on a regular basis.
10. Develop and implement strategies to increase sales and revenue.