Necessary skills for Store Manager: skills and requirements
General requirements of a Store Manager
- Proven track record of success in a retail or customer service environment
- Excellent managerial, communication and interpersonal skills
- Ability to lead, motivate, and inspire a team
- Good organizational and problem-solving skills
- Knowledge of store operations, merchandising, and customer service principles
Skills and Behaviours for a Store Manager
Business Management
Business Management
Business Planning
Customer Service
Complaint Management
Customer Service
Personnel Management
Attendance Management
Employee terminations
Employment contracts
Exit interviews
HR Policies
Retail Operations
Merchandising
Store Management
Visual merchandising
Sales
Retail Sales
Sales & Operations Planning (S&OP)
Sales & Operation Planning
Customer Orientation
Demonstrating positive attitude towards resolution
Solving customer issues within timelines
Understanding customer needs
Developing others
Coaching others to succeed
Enhancing individual and professional development
Problem solving
Identifying and anticipating problems
Implementing solutions
Making fact based decisions to solve problems