Necessary skills for Shop Keeper: skills and requirements
General requirements of a Shop Keeper
• High school diploma or equivalent
• Previous experience in retail or customer service
• Strong communication and interpersonal skills
• Ability to handle cash transactions accurately
• Knowledge of inventory management and basic math skills
Skills and Behaviours for a Shop Keeper
Customer Service
Complaint Management
Customer Service
Inventory Management
Managing Orders
Product Assortment
Stock Management
Retail
Convenience stores
FMCG
Luxury goods
Outlets
Retailers
Supermarkets
Wholesale
groceries
Retail Operations
Merchandising
Store Management
Visual merchandising
Customer Orientation
Demonstrating positive attitude towards resolution
Solving customer issues within timelines
Understanding customer needs