Necessary skills for Service Technician: skills and requirements
General requirements of a Service Technician
• High school diploma or equivalent
• Previous experience in a similar role preferred
• Strong technical and troubleshooting skills
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
Skills and Behaviours for a Service Technician
Customer Service
Complaint Management
Customer Service
Maintenance & Repair
Electrical Repairs
Hydraulic system repair
Maintenance equipment
Mechanical Repair
Preventive Maintenance
Repairing
Workplace Safety
Personal protective equipment
Safety Awareness
Problem solving
Identifying and anticipating problems
Implementing solutions
Working towards resolution