What is a Service Technician doing? Job description and responsibilities

What does a Service Technician do?

The Service Technician is responsible for providing technical support and maintenance services to customers. This includes troubleshooting, repairing, and installing various equipment and systems. The position reports to the Service Manager and works closely with the customer service team to ensure timely and efficient resolution of technical issues.

Responsibilities of Service Technician

• Perform routine maintenance and repairs on various types of equipment and machinery.
• Diagnose and troubleshoot mechanical, electrical, and hydraulic issues.
• Conduct inspections to identify potential problems and recommend necessary repairs or replacements.
• Install, assemble, and test new equipment and machinery.
• Keep accurate records of all maintenance and repair activities.
• Collaborate with other team members to ensure efficient and timely completion of tasks.
• Provide technical support and guidance to customers and colleagues.
• Stay updated with the latest industry trends and advancements in equipment technology.
• Adhere to safety protocols and regulations while working on-site.
• Maintain a clean and organized work area.