Necessary skills for Service Sales Manager (Industrial Machinery): skills and requirements
General requirements of a Service Sales Manager (Industrial Machinery)
• Bachelor's degree in business, engineering, or a related field
• Proven track record of success in sales, preferably in the industrial machinery industry
• Strong knowledge of industrial machinery and equipment, including technical specifications and applications
• Excellent communication and negotiation skills, with the ability to build and maintain relationships with clients
• Ability to analyze market trends and develop strategies to increase sales and market share
Skills and Behaviours for a Service Sales Manager (Industrial Machinery)
CRM
CRM
Customer Management
Client Relations
Key account management
Lead Management
Cross Sell
Machine automation
PLC development
Maintenance & Repair
Electrical Repairs
Hydraulic system repair
Maintenance equipment
Mechanical Repair
Preventive Maintenance
Project management
Project Coordination
Stakeholder Management
Negotiation
Closing deals
Leading win-win discussions
Problem solving
Identifying and anticipating problems
Making fact based decisions to solve problems
Working towards resolution
Working with others to solve problems
Relationship Building
Establishing rapport and building trust
Nurturing long term relationships
Self awareness & Self Management
Self motivation, self confidence and wellness