What is a Service Sales Manager (Industrial Machinery) doing? Job description and responsibilities

What does a Service Sales Manager (Industrial Machinery) do?

The Service Sales Manager is responsible for driving sales of industrial machinery services by developing and implementing effective sales strategies. This role involves identifying new business opportunities, building and maintaining relationships with clients, and achieving sales targets. The Service Sales Manager reports directly to the Director of Sales and Marketing.

Responsibilities of Service Sales Manager (Industrial Machinery)

• Develop and implement sales strategies to achieve company targets and increase market share in the industrial machinery sector.
• Identify and pursue new business opportunities by prospecting and networking with potential clients.
• Build and maintain strong relationships with existing customers, ensuring customer satisfaction and repeat business.
• Conduct market research and analysis to identify customer needs and preferences, and tailor sales presentations and proposals accordingly.
• Collaborate with the engineering and technical teams to provide customized solutions and recommendations to customers.
• Prepare and present sales forecasts, budgets, and reports to the management team.
• Monitor and analyze sales performance metrics, such as revenue, profit margins, and market trends, and take corrective actions as needed.
• Train and mentor the sales team on product knowledge, sales techniques, and customer relationship management.
• Participate in industry trade shows, conferences, and events to promote the company's products and services.
• Stay updated on industry trends, competitor activities, and technological advancements to maintain a competitive edge in the market.