What is a Senior Key Account Executive doing? Job description and responsibilities

What does a Senior Key Account Executive do?

The Senior Key Account Executive is a strategic role responsible for managing the relationship between our organization and our most important clients. The successful candidate will have excellent interpersonal and communication skills, and the ability to build strong relationships at multiple levels. The Senior Key Account Executive will provide exceptional customer service, ensuring that all client needs are met in a timely and efficient manner. They will develop and maintain an in-depth knowledge of our products and services, and be able to explain them to clients in a clear and concise manner. Additionally, they will proactively identify and act on opportunities to increase the value of the

Responsibilities of Senior Key Account Executive

1. Develop and maintain key relationships with key customers and stakeholders
2.Develop strategies to increase market share, revenues and profits
3. Monitor and analyze customer trends, industry developments, and competitor activities
4. Conduct meetings and presentations with customers to explain products, services and promotional offers
5. Prepare and submit proposals, quotations and tenders to prospective customers
6. Negotiate and close sales deals with customers
7. Monitor customer satisfaction and address customer complaints
8. Prepare sales reports and forecasts for management
9. Develop and implement customer loyalty programs
10. Develop and maintain a network of industry contacts to identify business opportunities