Necessary skills for Secretary: skills and requirements

General requirements of a Secretary

• Excellent organizational and time management skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong written and verbal communication skills
• Attention to detail and accuracy in completing tasks
• Ability to handle sensitive and confidential information with discretion

Skills and Behaviours for a Secretary

Administrative Assistance
Data Entry Filing Office Administration Typing
Customer Service
Customer Service
Financial accounting
Financial Reporting
Learning & Development
Training Evaluations
Legal Assistance
Legal Assistance
Payroll Management
Payroll Payroll Administration
Personnel Management
Attendance Management Employment contracts Engagement Surveys
Project management
Project Coordination Project Management
Customer Orientation
Demonstrating positive attitude towards resolution Solving customer issues within timelines
Planning and organizing
Goal setting, planning and priorization Managing Stakeholders Taking timely actions to ensure obligations are met
Problem solving
Identifying and anticipating problems Implementing solutions Working towards resolution
Resilience
Acting with integrity Maintaining progress and quality
Self awareness & Self Management
Being punctual Being reliable Maintaining Integrity and Accountability

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