Necessary skills for Sales Support Specialist: skills and requirements
General requirements of a Sales Support Specialist
• Bachelor's degree in business administration or related field
• Proven experience in sales support or customer service role
• Strong communication and interpersonal skills
• Proficient in Microsoft Office Suite and CRM software
• Ability to multitask and prioritize tasks in a fast-paced environment
Skills and Behaviours for a Sales Support Specialist
Accounts Payable & Receivable (AP/AR)
Expense Reports
Invoicing
Administrative Assistance
Data Entry
Filing
Office Administration
Typing
CRM
CRM
Hubspot CRM
Salesforce CRM
Zoho CRM
Customer Service
Complaint Management
Customer Service
Sales Admin & Operations
Quotations
Sales Process
Sales administration
Collaboration & Teamwork
Involving others in making decisions that affect them
Placing team needs above individual needs
Working with others towards common goals
Communicating information
Active Listening
Asking the right questions
Problem solving
Identifying and anticipating problems
Implementing solutions
Making fact based decisions to solve problems
Working with others to solve problems