Necessary skills for Sales Support Officer: skills and requirements
General requirements of a Sales Support Officer
• Strong interpersonal and communication skills
• Demonstrated experience in sales support, customer service or related field
• Ability to build and maintain relationships with clients
• Proficiency in Microsoft Office and other related software programs
• Attention to detail and ability to multitask in a fast paced environment
Skills and Behaviours for a Sales Support Officer
Accounts Payable & Receivable (AP/AR)
Expense Reports
Invoicing
Administrative Assistance
Data Entry
Filing
Office Administration
Typing
CRM
CRM
Hubspot CRM
Salesforce CRM
Zoho CRM
Customer Service
Complaint Management
Customer Service
Sales Admin & Operations
Quotations
Sales Process
Sales administration
Collaboration & Teamwork
Involving others in making decisions that affect them
Placing team needs above individual needs
Working with others towards common goals
Communicating information
Active Listening
Asking the right questions
Problem solving
Identifying and anticipating problems
Implementing solutions
Making fact based decisions to solve problems
Working with others to solve problems