What is a Sales Support Officer doing? Job description and responsibilities

What does a Sales Support Officer do?

We are seeking a motivated, organized, and customer-focused individual to join our team as a Sales Support Officer. In this role, you will be responsible for providing high-quality administrative and customer service support to the sales team. You will be responsible for managing customer inquiries, processing orders, creating reports, and providing general administrative assistance to the sales team. The ideal candidate will have exceptional organizational skills, the ability to work in a fast-paced environment, and the drive to deliver exceptional customer service. If you have a passion for sales and customer service, we want to hear from you!

Responsibilities of Sales Support Officer

1. Provide sales support to the sales team to ensure successful and timely execution of sales goals.
2. Act as a primary contact for customers and answer customer inquiries.
3. Assist in the development of sales strategies and plans to optimize customer sales.
4. Prepare and maintain customer sales records and reports.
5. Monitor competitor activities and market trends and provide feedback to the sales team and management.
6. Manage customer relationships and provide customer service to existing and potential customers.
7. Assist in the preparation and implementation of sales presentations and demonstrations.
8. Assist in the development of marketing materials and promotional activities.
9. Assist in the development and implementation of customer loyalty programs.
10. Develop and maintain strong relationships with vendors and other third parties to ensure sales objectives are met.