Necessary skills for Sales Support Manager: skills and requirements
General requirements of a Sales Support Manager
• Bachelor's degree in Business Administration or related field
• Minimum of 3 years experience in sales support or customer service
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite and CRM software
• Ability to multitask and prioritize in a fast-paced environment
Skills and Behaviours for a Sales Support Manager
CRM
CRM
Contract management
Contract Management
Contract Terms
Inventory Management
Inventory Control
Managing Orders
Lead Management
Inbound Leads
Lead Generation
Process Improvement
Process Improvement
Sales & Operations Planning (S&OP)
Sales & Operation Planning
Sales Admin & Operations
Quotations
Sales Process
Sales administration
Customer Orientation
Demonstrating positive attitude towards resolution
Solving customer issues within timelines
Understanding customer needs
Developing others
Enhancing individual and professional development
Sharing knowledge, skills and expertise to others
Planning and organizing
Managing Stakeholders
Taking timely actions to ensure obligations are met