What is a Sales Support Executive doing? Job description and responsibilities

What does a Sales Support Executive do?

We are looking for a Sales Support Executive to provide ongoing support to our sales team. The successful candidate will be responsible for managing customer inquiries, coordinating sales operations, and ensuring customer satisfaction. This is an exciting opportunity to join a rapidly growing company and to be part of a successful sales team. The ideal candidate will have strong customer service and organizational skills, a passion for sales, and a drive to succeed.

Responsibilities of Sales Support Executive

1. Develop and maintain relationships with key customers and stakeholders.
2. Monitor customer orders and ensure timely and accurate delivery of products.
3. Prepare and present sales proposals to potential customers.
4. Maintain accurate records of customer interactions and sales activity.
5. Analyze customer feedback to identify areas of improvement in customer service.
6. Lead customer training sessions and provide product support.
7. Generate reports on customer buying trends and sales performance.
8. Manage customer accounts, ensuring timely payments and resolving any issues.
9. Drive sales growth by developing and implementing promotional strategies.
10. Identify new opportunities to increase sales and market share.