What is a Sales Support Coordinator doing? Job description and responsibilities

What does a Sales Support Coordinator do?

The Sales Support Coordinator will play a key role in providing administrative support to the sales team. The ideal candidate should have excellent customer service, organizational, and communication skills, as well as the ability to work in a fast-paced environment. The Sales Support Coordinator will be responsible for providing support to the sales team, handling customer inquiries, and ensuring that sales processes are followed. The successful candidate will be able to effectively manage multiple tasks, prioritize and delegate tasks, and provide timely responses to customer inquiries. This is an exciting opportunity to join a dynamic and growing team.

Responsibilities of Sales Support Coordinator

1. Develop and maintain relationships with customers and vendors to ensure customer satisfaction
2. Process customer orders and ensure accuracy of customer data
3. Coordinate sales activities and provide support to sales team
4. Track and monitor sales performance and report results to management
5. Generate quotes and process sales contracts
6. Resolve customer inquiries and complaints in a timely manner
7. Collaborate with marketing team to develop and implement sales strategies
8. Design and implement customer loyalty programs
9. Monitor competitor activities and recommend new strategies to stay competitive
10. Maintain inventory of sales materials and promotional items