Necessary skills for Sales Support Admin: skills and requirements
General requirements of a Sales Support Admin
-Strong computer skills and knowledge of Microsoft Office Suite
-Excellent customer service, communication and interpersonal skills
-Strong organizational and problem-solving skills
-Ability to multitask and manage competing priorities
-Ability to work independently and within a team environment
Skills and Behaviours for a Sales Support Admin
CRM
CRM
Customer Experience (CX)
Customer Satisfaction
Customer Support
Customer engagement
Sales & Operations Planning (S&OP)
Sales & Operation Planning
Sales Admin & Operations
Quotations
Sales Process
Sales administration
Communicating information
Active Listening
Synthesizing information
Customer Orientation
Demonstrating positive attitude towards resolution
Solving customer issues within timelines
Understanding customer needs
Planning and organizing
Goal setting, planning and priorization
Taking timely actions to ensure obligations are met