Necessary skills for Sales Operations Executive: skills and requirements
General requirements of a Sales Operations Executive
• Bachelor’s degree in Business Administration, Economics, Sales or related field
• 3+ years of experience in sales operations, preferably in a B2B environment
• Excellent communication and interpersonal skills
• Proven track record of achieving sales targets
• Proficiency in data analysis and reporting tools such as Excel and Salesforce
Skills and Behaviours for a Sales Operations Executive
CRM
CRM
Customer Service
Complaint Management
Customer Service
Inventory Management
Inventory Control
Lead Management
Cross Sell
Inbound Leads
Lead Generation
Up Sell
Sales & Operations Planning (S&OP)
Sales & Operation Planning
Sales Admin & Operations
Post Sales
Pre Sales
Quotations
Sales Process
Sales administration
Communicating information
Active Listening
Asking the right questions
Influencing and persuading others
Synthesizing information
Customer Orientation
Demonstrating positive attitude towards resolution
Solving customer issues within timelines
Understanding customer needs