Necessary skills for Sales and Service Manager (Industrial Machinery): skills and requirements
General requirements of a Sales and Service Manager (Industrial Machinery)
• Bachelor's degree in business, engineering, or a related field
• Proven experience in sales and service management within the industrial machinery industry
• Strong knowledge of industrial machinery and equipment, including technical specifications and applications
• Excellent communication and interpersonal skills to effectively interact with clients and internal teams
• Ability to develop and implement sales strategies to achieve revenue targets and drive customer satisfaction
Skills and Behaviours for a Sales and Service Manager (Industrial Machinery)
CRM
CRM
Customer Management
Client Relations
Key account management
Lead Management
Cross Sell
Machine automation
PLC development
Maintenance & Repair
Electrical Repairs
Hydraulic system repair
Maintenance equipment
Mechanical Repair
Preventive Maintenance
Project management
Project Coordination
Stakeholder Management
Negotiation
Closing deals
Leading win-win discussions
Problem solving
Identifying and anticipating problems
Making fact based decisions to solve problems
Working towards resolution
Working with others to solve problems
Relationship Building
Establishing rapport and building trust
Nurturing long term relationships
Self awareness & Self Management
Self motivation, self confidence and wellness