Necessary skills for Sales and Service Manager (Industrial Machinery): skills and requirements

General requirements of a Sales and Service Manager (Industrial Machinery)

• Bachelor's degree in business, engineering, or a related field
• Proven experience in sales and service management within the industrial machinery industry
• Strong knowledge of industrial machinery and equipment, including technical specifications and applications
• Excellent communication and interpersonal skills to effectively interact with clients and internal teams
• Ability to develop and implement sales strategies to achieve revenue targets and drive customer satisfaction

Skills and Behaviours for a Sales and Service Manager (Industrial Machinery)

CRM
CRM
Customer Management
Client Relations Key account management
Lead Management
Cross Sell
Machine automation
PLC development
Maintenance & Repair
Electrical Repairs Hydraulic system repair Maintenance equipment Mechanical Repair Preventive Maintenance
Project management
Project Coordination Stakeholder Management
Negotiation
Closing deals Leading win-win discussions
Problem solving
Identifying and anticipating problems Making fact based decisions to solve problems Working towards resolution Working with others to solve problems
Relationship Building
Establishing rapport and building trust Nurturing long term relationships
Self awareness & Self Management
Self motivation, self confidence and wellness

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