What is a Sales Advisor doing? Job description and responsibilities

What does a Sales Advisor do?

We are looking for an energetic, motivated and customer-focused Sales Advisor to join our team and provide excellent customer service. The successful candidate will be responsible for engaging with customers and providing knowledgeable advice on products and services, building relationships with customers, and contributing to a positive and productive work environment. This is a great opportunity to join a successful and dynamic team and make a real impact on our customers' experience.

Responsibilities of Sales Advisor

1. Greet customers in a friendly and professional manner and provide assistance in locating products.
2. Provide product knowledge and advice to customers to help them identify the most suitable products.
3. Ensure customer satisfaction through follow-up and prompt resolution of customer inquiries and complaints.
4. Develop and maintain relationships with existing customers and potential customers.
5. Assist in creating and managing promotional campaigns.
6. Assist in creating and implementing sales strategies.
7. Monitor inventory and sales performance and report results to management.
8. Maintain accurate records of customer orders and payments.
9. Track customer requirements and preferences to ensure customer satisfaction.
10. Participate in team meetings to discuss sales goals and strategies.