Necessary skills for Sales Admin and Operations Manager: skills and requirements
General requirements of a Sales Admin and Operations Manager
• Bachelor’s degree in Business, Operations, or a related field
• 5+ years of experience in sales operations management
• Proven experience in developing and implementing sales strategies
• Excellent communication, interpersonal and organizational skills
• Proficient in MS Office and other related software programs
Skills and Behaviours for a Sales Admin and Operations Manager
CRM
CRM
Hubspot CRM
Oracle CRM
Pardot
Pipedrive
Salesforce CRM
SugarCRM
Zoho CRM
Customer Service
Complaint Management
Customer Service
Inventory Management
Inventory Control
Lead Management
Cross Sell
Inbound Leads
Lead Generation
Up Sell
Sales & Operations Planning (S&OP)
Sales & Operation Planning
Sales Admin & Operations
Post Sales
Pre Sales
Quotations
Sales Process
Sales administration
Analytical thinking
Gathering information and data
Identifying cause and effect relationships
Communicating information
Active Listening
Asking the right questions
Influencing and persuading others
Synthesizing information
Customer Orientation
Demonstrating positive attitude towards resolution
Solving customer issues within timelines
Understanding customer needs
Developing others
Coaching others to succeed
Enhancing individual and professional development
Sharing knowledge, skills and expertise to others