What is a Sales Account Manager doing? Job description and responsibilities

What does a Sales Account Manager do?

The Sales Account Manager at Master is responsible for managing and developing relationships with existing and potential customers. This position will report to the Sales Director and will be responsible for identifying and pursuing new sales opportunities, as well as maintaining and expanding existing customer relationships. The Sales Account Manager will also be responsible for providing customer service and support, and ensuring customer satisfaction.

Responsibilities of Sales Account Manager

• Develop and maintain relationships with existing and potential customers.
• Identify and develop new business opportunities.
• Prepare and present sales proposals and presentations.
• Negotiate contracts and close deals.
• Monitor customer accounts and ensure customer satisfaction.
• Develop and implement sales strategies to meet company objectives.
• Analyze sales data and market trends to identify areas of improvement.
• Develop and maintain a thorough knowledge of the company’s products and services.
• Manage customer inquiries and complaints in a timely and professional manner.
• Participate in trade shows and other marketing events.