What is a Retail Store Manager doing? Job description and responsibilities
What does a Retail Store Manager do?
Responsibilities of Retail Store Manager
1. Recruit, train, supervise and evaluate store staff.
2. Develop, implement and monitor store policies and procedures.
3. Monitor store sales performance and implement strategies to increase sales and profits.
4. Ensure customer satisfaction through effective customer service initiatives.
5. Monitor inventory levels and order new stock when necessary.
6. Develop promotional campaigns to increase store traffic.
7. Ensure the store is kept clean and organized.
8. Create weekly and monthly sales reports and analyze trends.
9. Maintain a high level of knowledge about products and services.
10. Resolve customer complaints and address any conflicts that arise.