What is a Restaurant Manager doing? Job description and responsibilities

What does a Restaurant Manager do?

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and maintaining high standards of food quality and cleanliness. Reporting directly to the General Manager, this role involves managing staff, implementing policies and procedures, and driving profitability through effective cost control and revenue generation strategies. The Restaurant Manager will also collaborate with the management team to develop and execute business plans to achieve company goals.

Responsibilities of Restaurant Manager

• Oversee daily operations of the restaurant, ensuring smooth and efficient functioning.
• Manage and train staff members, including hiring, scheduling, and performance evaluations.
• Develop and implement strategies to increase sales and profitability.
• Monitor food quality and presentation, ensuring adherence to company standards.
• Maintain inventory levels and order supplies as needed.
• Handle customer complaints and resolve issues in a timely and satisfactory manner.
• Ensure compliance with health and safety regulations.
• Collaborate with the marketing team to develop and execute promotional activities.
• Create and update menus, taking into consideration customer preferences and market trends.
• Monitor financial performance, analyze data, and prepare reports for senior management.